Envy Travel Experience (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or communicate with us.
1. Information We Collect
We may collect the following types of information when you interact with us:
• Personal Information: Name, address, phone number, email, date of birth, passport details, travel preferences.
• Payment Information: Credit/debit card details and billing address (processed securely through our payment providers).
• Travel Information: Flight details, hotel bookings, cruise reservations, or other travel-related data you provide.
• Technical Information: IP address, browser type, device information, and cookies when using our website.
2. How We Use Your Information
We use the information collected to:
• Book and manage travel reservations on your behalf.
• Communicate important travel updates, confirmations, and support.
• Process payments and prevent fraud.
• Provide personalized recommendations and travel offers.
• Comply with legal obligations and industry requirements.
3. Sharing of Information
We may share your information with:
• Travel Suppliers: Airlines, hotels, cruise lines, tour operators, car rental companies, and other providers to complete bookings.
• Service Providers: Payment processors, IT support, marketing, and communication tools.
• Legal Requirements: When required by law, regulation, or government authority.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to fulfill our services, comply with legal requirements, resolve disputes, or enforce agreements.
6. Your Rights
Depending on your location, you may have rights to:
• Access and request a copy of your personal data.
• Correct inaccurate or outdated information.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications.
7. Cookies AND Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve services. You can control cookies through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
